HOSPITALS

Our office hours are Monday through Friday 9:00 a.m. to 5:00 p.m. On occasion, call forwarding to the Laurel location is utilized during these hours.

PATIENT APPOINTMENTS

We have three locations in which our physicians see patients. When making an appointment, please call 301-498-5500. If you need to be seen by your physician on an emergency basis, you may have to travel to an alternate location depending on appointment availability. We strive to see our patients as soon as possible to facilitate treatment.

If your appointment is for an initial office visit, please bring your insurance cards along with your driver’s license so we may verify coverage. If paperwork was mailed to you from our office, please bring this on the day of your appointment. Do not mail this information back to the office. (We also request that you bring all recent laboratory work, scans, and x-rays to your initial appointment).

If you are a HMO patients, you must bring your referral form from your primary care physician. Also, please be prepared to pay a co-payment at time of visit.

If you need to cancel an appointment, we require that you notify us 24 hour in advance of our regular office hours. We reserve the right to charge for appointments canceled or broken without 24 hours advance notice. Occasionally, hospital emergencies will result in a change in your appointment. We will notify you as soon as possible when this situation arises.

For after hours needs, we employ a qualified answering service to assist you in connecting with the physician on call for emergencies only. All non emergency calls should be placed during regular office hours.

TELEPHONE CALLS

BILLING AND INSURANCE

As a courtesy to our patients, we will file all necessary insurance forms to bill for services rendered. If payment is not received in thirty days by your carrier, it will be your responsibility to call you insurance company to facilitate payment. It is also the patient’s responsibility to ensure that all HMO referrals are valid and on file with the billing office. No exceptions will be made for HMO patients who do not have a referral on file.

We participate with Medicare, Carefirst Blue Cross-Blue Shield, MDIPA, Optimum Choice, Aetna-US Healthcare, and several Health Maintenance Organizations along with many Preferred Provider Organizations. We also accept MasterCard and Visa for your convenience.

The Billing Office can assist you between the hours of 10:00 a.m. to 4:00 p.m. Monday through Friday. Please call 301-498-1181 for assistance.